Indirect Service Volunteering – Pursuing Strategies for Understanding Outcomes

5 Nov

After a long vacation away from my blog I return in awe of all I have learned about indirect service or “macro-volunteering” in my academic and work environments. One remarkable finding is that reflection exercises, guided by the appropriate probing questions can help volunteers become more clear about the outcomes of their indirect service work. Guided reflection can help volunteers visualize how their service outputs travel through the channels of all of their target stakeholders to reach their intended clients.

Volunteers engaging in reflection exercises to become more clear about their work is one goal of Community Service Learning at Wilfrid Laurier University. While I am impressed by the demonstrated success of the Community Service Learning model, I find myself hungry for more examples of the tools and strategies that organizations working with indirect service volunteers use to make the outcomes of macro-level service volunteering  more clear. I encourage readers of this post to share those strategies.

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